Yateley Industries is committed to protecting your personal data and also to ensuring that your rights to privacy are protected. Your data will be stored on secure databases and access will be permitted only to those with a need to know.
This Privacy & Cookie Policy sets out how and why we obtain, use and protect personal information.
Who we are
Yateley Industries is a charity registered in England and Wales (charity number 229571). We are also a company limited by guarantee registered in England Wales (company number 448920: Our registered office is at Mill Lane, Yateley, Hampshire, GU46 7TF.
Our purpose
Yateley Industries works to sustain and increase the opportunities for people with disabilities in rewarding employment, both in its internal employment opportunities and mainstream work, with an occupation that enables a disabled person to contribute to society. It operates one of the few remaining supported factories that help vulnerable adults to do paid meaningful work and training intended to help progress them into mainstream employment.
At Yateley Industries the aim is to encourage each individual to fulfil his or her own potential, both at work and at home. This is achieved by providing paid, meaningful employment in our supported workshop, and assisted accommodation where desirable. Employees work towards identified goals, encompassing areas such as financial management, independent living skills, production output and social integration. Progress towards achieving these goals is monitored and aided by our support staff and is recorded.
Yateley Industries also provides a contract packing/assembly service for several local businesses, using specialised packing and cutting machines for shrink wrapping hardware. Other projects have included packing hair care products, assembling vehicle lighting components and small motor parts, bottling glue, labelling CDs and mailshots as well as packing car accessories.
Our promise to you
Our supporters are incredibly important to us. Without them, we simply wouldn’t be able to help the people who need us, or carry on providing and developing the services that so many depend on. Our supporters help us in all kinds of valuable ways – whether it’s giving up their time, donating money, goods or services, campaigning, or spreading the word about what we do.
However you decide to help, we’ll always respect your rights and your choices.
Yateley Industries is committed to protecting and respecting your privacy. We are responsible for protecting your personal information as a ‘data controller’ under applicable data protection legislation. If you have any queries about this policy or how we process your personal information, please see our contact details below.
This policy (and any other documents referred to in it) sets out the basis on which any personal data we collect about you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.Yateley Industries.uk you are accepting and consenting to the practices described in this policy.
How do we use your information?
We will use your personal information:
- to promote Yateley Industries
- for staff/volunteer recruitment/job applications
- to provide you with services or information you have requested
- where appropriate, to contact you about our work
- for future fundraising and promotional purposes
- for administration purposes, including to create a record for you if you register with us; to thank you for donations received and ask you about gift aid; to notify you about changes to our services or policies; as part of our efforts to keep our website safe and secure; and to ensure that content from our site is presented in the most effective manner for you and for your computer
- for segmentation of our database, for example, by analysing information such as postcodes of supporters, the frequency of donations or when we last contacted them. This enables us to tailor our communications with you.
We will only use your personal information for electronic marketing purposes if we have your consent.
We may send marketing information by post or telephone you for marketing purposes, unless you have previously opted out or said that you don’t want to be contacted.
What information do we collect?
We collect personal data as defined by data protection legislation (personal information), for example your name, postal and email address and telephone number, when you give it to us for various purposes. These are:
- When you apply for a job
We collect your name, address, email address, telephone number, bank details, date of birth, ethnic origin, religion, sexual orientation etc. We use this data to process your application and to add successful candidates to payroll. If successful, we also use it to contact you about the recruitment process and future opportunities; if unsuccessful, we keep your CV for 18 months in our talent pool. Diversity information is also collected for monitoring fairness.
Our lawful basis for processing is consent in respect of special categories of personal data and legitimate Interests in respect of other personal data.
- When you apply for a volunteering role
We collect your address, phone number, mobile number and referees to process your paper. We do not share this data with any third parties. Our lawful basis for processing your information is consent.
- Marketing Communications
We collect your name, email address and mobile number to send marketing communications, when you provide us with these details for this purpose. We do not share this data with any third parties. Our lawful basis for processing is consent in respect of special categories of personal data and legitimate Interests in respect of other personal data.
- When you give us your marketing preferences
Email and text
We collect your name, email address and mobile number to send you marketing communications, when you provide us with these details for this purpose. Our lawful basis for processing your information is consent.
Post and telephone
We collect your name, postal address and telephone number to send you marketing communications either by post or by telephone. We do not share this information with third parties. Our lawful basis for processing this information is legitimate interests.
- When you support Yateley Industries by:
Signing up to attend or take part in an event
We collect your title, name, address, email address, telephone number and mobile number (optional) to confirm your place and send you events information. Our lawful basis for processing your information is consent.
Signing up to Gift Aid
Online or over the phone
We collect your name and address to claim Gift Aid. We share this data with HMRC. Our lawful basis for processing your information is legitimate interests.
Offline – in the charity shop or via fundraising forms
We collect your name, email address, postal address, telephone number and signature to claim Gift Aid. We share this data with HMRC. Our lawful basis for processing your information is legitimate interests.
Giving us a donation or becoming a regular giver
Donation offline – one off or direct debit (regular giving)
We collect your name, address, email address, phone number and bank details to process donations, confirm your direct debit details and to thank you. Our lawful basis for processing your information is legitimate interests.
- When you visit our website
We may also collect technical information relating to your use of our website, including your browser type or the Internet Protocol (IP) address used to connect your computer to the internet. We also gather general information about the use of our website, such as which pages users visit most often and which services, events or facilities are of most interest. We may also track which pages users visit when they click on links in emails.
We may use this information to personalise the way our website is presented when users visit, to make improvements to our website and to ensure we provide the best service for users. Wherever possible, we use aggregated or anonymous information which does not identify individual visitors to our website.
We will never request personal information about your health or the health of your family members or friends, unless we inform you how that information will be used and receive your express consent to use it.
How do we collect information?
Some of the ways we collect information is outlined in section What information do we collect?, In addition, we may collect information that is available in the public domain, e.g. newspaper or online media items; publicly available posts on LinkedIn or social media; and Companies House listings, as described in more detail in the profiling section below. We record your requests for information and any feedback we receive from you.
Why do we collect information?
We collect information for the purpose set out in section What information do we collect?, which also includes the lawful basis for which the information is processed. These include:
- Where processing is necessary for the performance of a contract to which you are a party. If you fail to provide this information, we may be unable to perform the contract.
- Where we need to comply with a legal obligation
- Where processing is necessary for the purpose of the legitimate interest pursued by us or a third party, except where your rights as a data subject override our legitimate interest. The legitimate interests we rely on are:
- (i) to fulfil the charitable purposes of Yateley Industries. If we are unable to fundraise then we will not be able to continue to provide services to our staff, residents and customers.
- (ii) to fulfil the charitable purposes of Yateley Industries we need to recruit staff to deliver the services and to raise funds. Minimising recruitment costs allows us to spend more money on our charitable purposes. Keeping a talent pool of CVs enables us to source staff in a cost-efficient way.
- (iii) The health and safety of our visitors & customers.
- Where processing is not necessary for the above reasons, we only process your information with your consent, or as otherwise required or permitted by law.
What is profiling and why do we do it?
- Profiling is a common technique used in direct marketing and involves analysing data to improve the targeting of communications. We use profiling and screening techniques to ensure communications are relevant and timely, and to provide an improved experience for our supporters. In particular we carry out profiling of potential donors to ensure that we are engaging with the people most likely to support the charity. Profiling allows us to target our resources effectively, which donors consistently tell us is a priority for them.
- We may also use profiling techniques to perform Due Diligence research as required by the Fundraising Regulator’s Code of Fundraising Practice, for example when certain levels of donation are made. More details can be found at fundraisingregulator.org.uk.
- When building a profile, we may analyse geographic, demographic and other information relating to you in order to better understand your interests and preferences so we can contact you with the most relevant communications. In doing this, we may use additional information from third party sources when it is available.
To do this, we use publicly available data about you, for example addresses, listed directorships on Companies House, property prices on the Land Registry or typical earnings in a given area. We may also gather additional data which is freely available in the public domain (for example, newspaper articles or online sources), this may include: details of your career and personal/family background; your philanthropic interests (trusteeships and/or support to other charities); evidence of other similar gifts or involvement with other charities; your networks and potential influencers; your wealth, estimated net worth and gift capacity; and any recent and/or relevant media coverage about you.
- We do this because it allows us to understand the background of the people who support us and helps us make appropriate requests to supporters who may be able and willing to give more than they already do and to predict the level at which donors may be able to support the charity in the future. Importantly, it enables us to raise more funds, sooner, and more cost-effectively, than we otherwise would.
- If you do not wish your data to be used in this way or have questions about this, you can notify us by using the contact details at the end of this policy.
Do we share your information with anyone else?
- We share your personal information as set out in detail above and described below, otherwise as permitted by law.
- We may need to provide your information to our contractors and suppliers who provide services on our behalf, to the extent necessary to enable you to receive those services.
- We may share your information with the service providers or other associated organisations as identified in this policy to use the information for their own purposes as described above.
- If you make a payment or donation to us we will need to share your information with our payment processor. By paying via our payment processor you agree to accept their terms and conditions for the use of their services, including their privacy policy. We suggest that you read their privacy policy when using their service as we are not responsible for data you share with them.
- We may also need to disclose your information if required to do so by law or as expressly permitted under applicable data protection legislation. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites
How long do we keep your information for?
- We keep your information for no longer than is necessary, as set out in our Data Retention Schedule. We will retain your information for any period required by law, for example for compliance with HMRC requirements. Where we are not under a legal obligation to retain your information, we will determine what is necessary by reference to the lawful basis for processing set out above and our legitimate interests.
- If you have any questions about how long we keep your information, please contact us using the contact details at the end of this policy.
How do we protect personal information?
We take appropriate technical and organisational measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.
You should be aware that the use of the internet is not entirely secure and although we will do our best to protect your personal data we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the internet. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features such as encryption to try to prevent unauthorised access.
What are your rights?
- Right of access – you have a right to ask us to confirm whether we are processing information about you, and to request access to this information.
- Right to rectification – you may ask us, or we may ask you, to rectify information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate or complete information which is incomplete. If you inform us that your personal data is inaccurate, we will inform relevant third parties with whom we have shared your data so they may update their own records.
We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided us with changes, for example if you change your email address, name, payment details, or if you wish to cancel your registration, please let us know using the contact details at the end of this policy. - Right of portability – You have a right to obtain your personal data from us and reuse it for your own purposes, perhaps for another service, without hindering the usability of the data. This right does not apply where processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.
- Right to be forgotten – You have a right to seek the erasure of your data. You may wish to exercise this right for any reason, for example where it is no longer necessary for us to continue holding or processing your personal data you may withdraw your consent. You should note that we are entitled to and reserve the right to retain your data for statistical purposes. This right is not absolute, as we may need to continue processing this information, for example, to comply with our legal obligations, or for reasons of public interest.
- Right to restriction – You have a right to ask us to restrict our processing of your information (‘right to restriction’) if:
- you contest its accuracy and we need to verify whether it is accurate
- the processing is unlawful and you ask us to restrict use of it instead of erasing it
- we no longer need the information for the purpose of processing, but you need it to establish or defend legal claims
- you have objected to processing of your information being necessary for the performance of a task carried out in the public interest, or for the purposes of our legitimate interests. The restriction would apply while we carry out a balancing act between your rights and our legitimate interests. If you exercise your right to restrict processing, we would still need to process your information for the purpose of exercising or defending legal claims, protecting the rights of another person or for public interest reasons.
You also have the right to prevent us from processing your data for the purposes of marketing.
If you would like to exercise any of your rights please let us know using the contact details at the end of this policy.
Information about cookies
We use cookies on our website to distinguish you from other users of our website and Service. This helps us to provide you with a good experience when you browse our website and also allows us to improve the website and Service.
A cookie consists of information sent by a web server to a web browser and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website. We will use the persistent cookies to enable our website to recognise you when you visit.
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.) This will, however, have a negative impact upon the usability of many websites, including this one.
Changes to this policy
Any changes we may make to our privacy policy in the future will be posted on our website. Please check the website frequently to see any updates or changes to our privacy policy. By continuing to use our website you will be deemed to have accepted such changes. This Privacy notice was last updated May 2018.
Contact us
If you would like more information, or have any questions about this privacy policy, please contact us by email at info@yateleyindustries.net
You can also write to us at the following address:
Yateley Industries Ltd,
Mill Lane,
Yateley,
Hampshire,
GU46 7TF
